Terms of Service
Using Sniff
Plain-language policies for Sniff's educational pet product guidance, account controls and data handling.
Last updated 17 May 2026Sniff is not a veterinary diagnosis or treatment service.
Account controls are available from the app account screen.
Submitted product evidence is reviewed before verified records change.
About Sniff
Sniff helps pet owners scan pet food, treats and pet products to understand product details, pet-specific context and value before they choose what to buy. Sniff provides educational product checks only.
Sniff is not veterinary advice. Sniff does not diagnose, treat, prevent or cure any disease or medical condition. Ask your vet before changing prescription diets, feeding plans or products for pets with medical conditions.
Accounts And Pet Profiles
Users are responsible for providing accurate pet and product information. Product checks depend on pet profile data such as species, age, weight, goals, sensitivities and medical caution flags. Users must consent to storing pet profile data before creating a profile.
Product Data And Results
Product data may come from verified records, label submissions, community submissions, AI-assisted parsing and admin moderation. Labels and recipes can change. Numeric result values are generated by fixed Sniff rules. OpenAI may parse labels or explain results, but OpenAI does not create the product score.
Submissions
Users may submit product packaging and label images to help identify products. Sniff may process submissions, parse visible label text, create provisional product records, route submissions for moderation and use anonymised product evidence to improve the public product database.
Subscriptions
Sniff Plus subscriptions are managed through RevenueCat and Apple StoreKit/App Store. Product identifiers are sniff_plus_monthly and sniff_plus_yearly. Pricing, renewal, cancellation and refunds are handled through Apple where applicable. Basic scanning is not blocked by Sniff Plus.
Acceptable Use
Users must not misuse Sniff, bypass quotas, upload unlawful content, interfere with backend systems, submit misleading product information, attempt to access other users' data or use Sniff in a way that violates applicable law.
Availability And Limits
Sniff is provided as an educational product information service. To the extent permitted by applicable law, Sniff does not guarantee uninterrupted access, complete product coverage, error-free label parsing or that every product record reflects the latest recipe or packaging. Nothing in these terms limits consumer rights, refund rights or liability that cannot be excluded by law.
Contact
Support questions can be sent to support@sniff.pet. Privacy, account export and deletion questions can be sent to privacy@sniff.pet. Legal notices should be sent to support@sniff.pet with "Legal Notice" in the subject line.