SSniffTrust center
PrivacyTermsChoicesSupport

Privacy Choices

Manage your Sniff data

Plain-language policies for Sniff's educational pet product guidance, account controls and data handling.

Last updated 17 May 2026
Built for accountable guidance
  • Educational, non-diagnostic product guidance.
  • Backend-owned image storage and deletion controls.
  • Human review for submitted product evidence.
Guidance boundaryEducational only

Sniff is not a veterinary diagnosis or treatment service.

Data rightsExport + deletion

Account controls are available from the app account screen.

Review modelHuman moderation

Submitted product evidence is reviewed before verified records change.

Account Export

Use the Sniff app account screen to request an export of your account data. Exports may include user profile data, pet profiles, scans, saved products, product submissions, submitted product records, subscription event metadata and account-linked analytics event records.

Account Deletion

Use the Sniff app account screen to request account deletion. Sniff deletes or anonymises user profile data, pets, scan history, saved products and submissions, then removes personal uploaded images unless anonymised product evidence is retained for a verified public product record or retention is required for compliance, fraud prevention or operational integrity.

Subscriptions

Manage Sniff Plus subscription renewal, cancellation and refund requests through Apple subscription settings. RevenueCat is used to sync entitlement status with Sniff.

Analytics And Marketing

Sniff uses non-sensitive analytics to understand app reliability and feature usage. Sensitive pet medical notes must not be logged in analytics events. Marketing opt-in, where offered, can be declined or changed in the app.

Need help?

Contact Sniff

Privacy, export and deletion requests go to privacy@sniff.pet. Product support goes to support@sniff.pet.

Account dataExport or delete from the app.Product evidenceSubmitted labels are moderated before public use.SubscriptionsManage renewal, cancellation and refunds with Apple.
Privacy PolicyTerms of ServicePrivacy ChoicesSupport